What Refrakt can show you, what it can't, and exactly what happens to your face once you upload it. No fine print, no medical promises.
A Refrakt preview is a predictive visualization, not a forecast of a specific surgical result. It shows a plausible direction of change based on facial geometry — not a guarantee of what any procedure, surgeon, or healing process will actually produce.
Think of it as a high-quality starting point for a conversation, not a before-and-after contract.
No. Refrakt is not a diagnosis, not medical advice, and not a substitute for a consultation with a qualified clinician. It can't assess your health, tissue, or candidacy for any procedure.
Any real decision should happen with a licensed professional who can examine you in person.
Real outcomes depend on factors a photo can't capture — bone structure, skin thickness, healing, technique, and time. Refrakt models the visible surface, so it's strongest at showing proportion and shape, and weakest at predicting anything beneath the skin.
Your photos are encrypted in transit and at rest, and tied to an anonymized internal ID rather than your name. They're used to generate your preview and nothing else.
By default, biometric data is deleted within 90 days of your last activity. See our privacy policy and security overview for the full detail.
Yes. You can request deletion at any time and we honor it — your scans and generated previews are removed from our systems. You don't need to give a reason.
Never. We don't sell your data and we don't share it for advertising — full stop.
Refrakt is currently invite-only while we work with early users and clinicians. Pricing isn't finalized yet, and we'll be transparent about it before anyone is ever charged.
Join the waitlist by requesting early access. We're onboarding new users in small batches so we can keep quality high and gather honest feedback.
Not without your explicit, separate consent. Your photos are used to generate your preview by default — they are not added to any training set unless you specifically opt in.
Opting in is never required to use Refrakt, and you can withdraw consent later.
Our simulation is built and validated on licensed and synthetic datasets and on data from people who have explicitly consented to contribute. Declining has no effect on your own previews.
Yes. Many people use a Refrakt preview as a visual reference to start a conversation with a clinician. Sharing is always your choice and under your control.
No. Nothing is shared with a clinic unless you choose to share it. A clinician only sees what you decide to send them. Learn more on our clinicians page.
A clear, front-facing photo in even, natural light gives the best results — a neutral expression, hair off the face, and no heavy filters or makeup that hides your features.
The better the input, the more useful the preview.
A recent solo photo of just your face works best. Group shots, steep angles, sunglasses, or very low-resolution images make it harder to map your features accurately, so the preview may be less reliable.
No. A modern phone camera is plenty. You don't need professional photography or any add-on hardware to get a useful preview.
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